Outlook New mail Favorites Inbox Sent Items Drafts Folders Groups Info Support Open Diego Priority/high Filter Reply Reply all Forward Assigned to me 3 Info 4 Support 7 Unassigned 4 Mine 1 Others 2 Categories Closed Support Assignee: Diego Siciliani Status: Open Closed Shared categories: Priority/high Add note: Add Diego Priority/high Adele Adele Timeline: 10:26 added category 10:19 @diego Could you take a look, this is urgent. 10:17 set assignee to Click on a feature to read more

Assign emails for accountability

Delegate emails to teammates to ensure every email gets the attention it deserves and to make sure no email goes missing. You'll always know who's working on what and how far along they are. Your team can easily reassign emails to someone else and quickly onboard them as the context of the entire conversation becomes accessible to them.

Support Assignee: Diego Siciliani Status: Open Closed Shared categories: Priority/high Add note: Add Diego Priority/high Adele Adele Timeline: 10:26 added category 10:19 @diego Could you take a look, this is urgent. 10:17 set assignee to

A clear overview of your team's inboxes

At a glance, see where things stand across all your groups and all assignees. You can see your whole team's email in one place and quickly identify if there's anything you need to act on. Use shared categories so that everyone on your team can further organize your inbox.

Assigned to me 3 Info 4 Support 7 Unassigned 4 Mine 1 Others 2 Categories Closed

Noise free inbox

Unnecessary emails in your inbox are a distraction that wastes valuable time. Decide what kind of emails are relevant to you so that SBX can ensure that only relevant emails reach your inbox. You'll get exactly the messages you need for your work without clutter meant for someone else.

Info Support Open Diego Priority/high Filter

Compose emails with ease

SBX makes composing emails a breeze. You can choose to always reply from the same address to which the email was sent. SBX also provides collision detection to make you aware if you and a teammate happen to be writing a reply to the same email at the same time.

From support@ To Bcc support@ Send Send & Close Discard

Understand your team’s performance with data driven insights

Keep track of how many emails you are handling and how quickly. Measure the performance of your team. Analyze key metrics by user. Identify barriers your team is facing by category.

Active conversations 249 start of period 182 end of period 471 new conversations 538 closed conversations