Sbx - Home SBX Tools

Track, assign, and close right inside Outlook.

SBX turns every team email into a clear, accountable task. No more guessing who's handling what or chasing lost messages.

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Outlook New mail Favorites Inbox Sent Items Drafts Folders Groups Info Support Open Diego Priority/high Filter Reply Reply all Forward Assigned to me 3 Info 4 Support 7 Unassigned 4 Mine 1 Others 2 Categories Closed Support Assignee: Diego Siciliani Status: Open Closed Shared categories: Priority/high Add note: Add Diego Priority/high Adele Adele Timeline: 10:26 added category 10:19 @diego Could you take a look, this is urgent. 10:17 set assignee to

Features that keep your team in sync

1. Assign & Track

Know who's on it without asking.

  • Claim ownership in one click so every email is accounted for
  • See who handled what and when with full assignment history
  • Stop duplicated work with status tracking built into Outlook
  • Use Outlook as your ticketing hub without separate tools
šŸ”’Prevent emails slipping through the cracks
šŸ”Track responsibility from start to finish
Support Assignee: Diego Siciliani Status: Open Closed Shared categories: Priority/high Add note: Add Diego Priority/high Adele Adele Timeline: 10:26 added category 10:19 @diego Could you take a look, this is urgent. 10:17 set assignee to
2. Inbox Focus

See what matters. Hide what doesn't.

  • Smart filters and options surface only relevant emails
  • Never miss important updates with personal email notifications
  • Mine view pulls together every open task across all mailboxes
  • Keep your inbox clean: assigned/closed emails can be auto-archived
šŸ§˜Save time by focusing only on what needs your attention
šŸ—‚ļøStay organized, even when you're away
Info Support Open Diego Priority/high Filter
3. Collaboration Layer

Make your inbox truly collaborative.

  • @mention teammates and leave rich notes that clients will never see
  • Link related threads to keep conversations connected
  • No more forwarding as everyone sees the same shared thread
  • Shared categories stay synced across the team
  • See open work grouped by person with virtual folders
šŸ¤Work as a team, not in silos
šŸ”Find everything fast
Assigned to me 3 Info 4 Support 7 Unassigned 4 Mine 1 Others 2 Categories Closed
4. Insights & Analytics

Spot problems early. Celebrate wins.

  • See KPIs like response times, backlog, and team load
  • Identify bottlenecks with heatmaps and trendlines
  • Compare mailbox performance and uncover slowdowns
šŸ“ŠPromote responsibility with data, not guesswork
Active conversations 249 start of period 182 end of period 471 new conversations 538 closed conversations
5. Automation Corner

Skip the busywork. Stay in control.

  • Auto-assign emails based on sender
  • Auto-tag, auto-close, and route routine emails
  • Set rules once and SBX handles the rest
āš™ļøNo new software to learn, just smarter Outlook
šŸ•’More time for what really matters
Add message rule Name Invoices Conditions Sender contains @sbx.tools Actions Assign to Diego Siciliani Assign shared categories Invoice Stop processing more rules Is Enabled Save

Ready to conquer your inbox?

Start tracking, assigning, and closing email like a pro right inside Outlook.

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