SBX Tools Track, assign, and close right inside Outlook.
SBX turns every team email into a clear, accountable task. No more guessing who's handling what or chasing lost messages.
Features that keep your team in sync
Know who's on it without asking.
Claim ownership in one click so every email is accounted for
See who handled what and when with full assignment history
Stop duplicated work with status tracking built into Outlook
Use Outlook as your ticketing hub without separate tools
See what matters. Hide what doesn't.
Smart filters and options surface only relevant emails
Never miss important updates with personal email notifications
Mine view pulls together every open task across all mailboxes
Keep your inbox clean: assigned/closed emails can be auto-archived
Make your inbox truly collaborative.
@mention teammates and leave rich notes that clients will never see
Link related threads to keep conversations connected
No more forwarding as everyone sees the same shared thread
Shared categories stay synced across the team
See open work grouped by person with virtual folders
Spot problems early. Celebrate wins.
See KPIs like response times, backlog, and team load
Identify bottlenecks with heatmaps and trendlines
Compare mailbox performance and uncover slowdowns
Skip the busywork. Stay in control.
Auto-assign emails based on sender
Auto-tag, auto-close, and route routine emails
Set rules once and SBX handles the rest
Ready to conquer your inbox?
Start tracking, assigning, and closing email like a pro right inside Outlook.