SBX Tools Assign emails for accountability
Delegate emails to teammates to ensure every email gets the attention it deserves and to make sure no email goes missing. You'll always know who's working on what and how far along they are. Your team can easily reassign emails to someone else and quickly onboard them as the context of the entire conversation becomes accessible to them.
A clear overview of your team's inboxes
At a glance, see where things stand across your entire team and monitor to whom emails are assigned. You can see your whole team's email in one place and quickly identify if there's anything you need to act on. Use shared categories so that everyone on your team can further organize your inbox.
Noise free inbox
Unnecessary emails in your inbox are a distraction that wastes valuable time. Decide what kind of emails are relevant to you so that SBX can ensure that only relevant emails reach your inbox. You'll get exactly the messages you need for your work without clutter meant for someone else.
Compose emails with ease
SBX makes composing emails a breeze. You can choose to always reply from the same address to which the email was sent. SBX also provides collision detection to make you aware if you and a teammate happen to be writing a reply to the same email at the same time.
Understand your team’s performance with data driven insights
Keep track of how many emails you are handling and how quickly. Measure the performance of your team. Analyze key metrics by user. Identify barriers your team is facing by category.
Automate your workflow
Create simple rules to automatically assign emails. Much like Outlook's own rules feature, SBX offers the option to create rules that assign a handler or a shared category to emails that can be seen by the whole team. Setting up automations delivers emails directly to the person who should be responsible for them while their teammates can focus on their work without distractions.